The modern workplace is in a constant state of flux. From new technological advancements like the development of artificial intelligence, to changing economic circumstances, the impact of national political and cultural movements, and even major global shifts like the COVID-19 pandemic, it seems the definition of a normal workday is changing every day. How can leaders adapt and navigate their teams through periods of instability? Ian Aubourg explains more below on the essential skills and strategies leaders need to lead their teams through periods of change and uncertainty, fostering resilience and growth.
Set Clear Metrics and Goals
When faced with a particular difficult challenge and a drastically changing workplace, it’s important to key one’s eye on the prize. Articulating clear goals for the team can give them a sense of purpose in a shifting world, and setting specific metrics or targets to hit can help them create a new definition of what “success” looks like.
Build a Culture of Support
Don’t neglect what team members may be thinking or feeling during this time of change – as much as it is worrying to you as a leader, it may also lead to feelings of concern and uncertainty throughout the company. Creating a solid foundation of trust and transparency, where employees feel comfortable expressing concerns, leads to a healthier organization.
Use Technology to Manage Tasks and Responsibility
Calendar, project management applications, and other shared internal technology systems can provide structure in an otherwise chaotic changing work landscape and keep all workers on task and accountable to one another and to you.
Focus on What You Can Control
Take a hard look at your situation and identify what elements are outside of your control (such as the nation’s overall economy, natural disasters, etc.). Try to let go of what you cannot change and instead focus on how your actions can have an actual impact. This will reduce anxiety and free you from distraction so you can do you work.
Stay Positive
It’s easy to fall into a negativity spiral, especially when gossiping and commiserating among stressed out coworkers who are all in the same boat. Try to maintain a positive attitude and a sense of humor about your hardship, which will lead to a happier, more creative, and more collaborative working environment.
Prioritize Communication
Communication needs to be a key part of your leadership plan. Ensure that all stakeholders, including employees at all levels, have an appropriate understanding of the changing workplace, challenges ahead, and action plan for next steps. As a leader, you should also be creating a two-way communication channel, allowing and encouraging employees to express their fears and concerns so that you can help address them before they grow out of control.
In Conclusion
Effective leaders can navigate change in the modern workplace by setting clear goals, building a supportive culture, engaging technological solutions for task management, focusing on the problem at hand, keeping a positive attitude, and establishing clear communication among stakeholders.